Export desk
Japan
Export support desk
Talk to the team handling your next step.
Ask about available vehicles, a sourcing request, shipping routes, payment, documentation, or the status of an existing shipment.
Choose a channel
Reach us in the way that fits the question.
WhatsApp is usually fastest for stock and shipping questions. Email is better when you need to attach documents or keep a formal record.
Fastest responseWhatsApp
Email
Client support
81345208932
Open channel Speak with salesDirect phone
+81 3 4520 8932
Open channel Quotes and documentsinfo@jcexport.jp
Open channelSend a general inquiry
Give us enough context to answer properly.
Include a stock number for vehicle questions, the destination port for freight questions, and your invoice or shipment reference for an existing order.
Business-day repliesUrgent sailing matters should be sent through WhatsApp.Shipment questionsInclude the stock, invoice, or bill-of-lading reference.Document reviewEmail is preferred when attachments are required.
Looking for a quick answer?Read common questions about condition, shipping, payment, and documents.
Browse FAQs Shipping and payment guide